After sales service
1. Maintenance free of charge for 12 months .
2. We will provide the consumable parts at an agency price.
3. 24 hours online service, free technical support.
4. Machine has been adjusted before delivery, operation disk is included in the delivery. If there is any other questions, pls kindly tell me.
5. We have manual instruction and Videos for software Installation, operation and machine's using and maintenance; We will send professional technician to customers' factory, provide them two-weeks training, including working principle of machine, Auto CAD drawing, common problems and solution, etc.
Company profile
SHANDONG WAMI CNC TECHNOLOGY CO.LTD is the professional supplier of water jet cutting machine and relative parts. Our factory is located in JINAN city, SHANDONG province, China.
With more than 15 years development, we have more than 40 series of self-developed designs and molds, and obtain several patents on waterjet cutting machine. We also achieve the ISO and CE certificate.
Our machine has been in the international leading level. We have introduced laser interferometer and have more than 10 QC members to carry out strict inspection at each stage: incoming inspection (IQC), in-process inspection (IPQC) and final inspection (FQC). With our rich experience and considerate services, we have been recognized as a reliable supplier by many international buyers.
We can also work on your OEM/ODM projects by operating our in-house facilities. Our experienced engineers are adept at using 3D software, enabling us to meet your customized requirements. With an annual production capacity of more than 100 sets, we can fill your bulk orders with ease.
We take "Strict quality control, constant technology innovation, qualify and efficiency services" as our consistent business
principle. With the strict management and continuous improvement, we can supply the best solution of cutting by water jet. Please don't hesitate to contact us if you want to know more!
Certificates
1. Are you manufacturer or trading company?
We are manufacturer of water jet cutting machine in JINAN city, Shandong, China.
2. What kind of material does your water jet cutting machine can cut?
There are plenty materials our water jet cutting machine can cut, such as stone, ceramic, quartz, glass, foam, plastic, rubber, copper, brass, aluminum, mild steel, pre-hardened steel, titanium, inconel and cast alloy.
3. What's your CNC water jet cutting machine's max. cutting thickness?
Generally speaking, if cut steel the max thickness of our water jet cutting machine can be up to 240mm, but we suggest cut no more than 150mm for smooth cutting. Now our Z axis distance is 170mm, we can customize for customers. Regular thickness please refer to: Marble is 0-120mm; granite is 0-110mm; tiles are 0-40mm; glass and mosaic is 0-80mm; steel, stainless steel, copper is 0-60mm; aluminum is 0-80mm; plastic, acrylic, foam is 0-200mm.
4. How we supply after-service?
Some countries we have after-service department, we will provide local service, if have no local service, we will arrange engineer for overseas installation and training. The installation and training time is generally 7-10 days. And we also can provide installation videos.
5. What's your delivery time?
Generally speaking is 30 days. if have stock, 7-15 days.
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